We ask anyone entering the clinic to continue to wear a mask, keep 6 feet apart and sanitize their hands. Please stay home if you have any symptoms of illness. Thank you for your respect and understanding.
Click the green button on top right corner to book an appointment with physiotherapist Keltie Cheney for returning clients (or call/text 902-221-6111 if you are a new client) or Osteopath Andrea McCulloch (or call/text 902-440-2148).
Fees (taxes included):
*Please note: Payment is processed at the beginning of every treatment.*
Physiotherapy initial assessment 1 hour: $110
Physiotherapy follow-up 30 minutes: $80
Physiotherapy follow-up 45 minute session: $120
Physiotherapy follow-up 1 hour (double session): $145
Home visit by special request. Contact firstname.lastname@example.org
Insurance, Workers Compensation Board, Veteran’s Affairs, Department of National Defense:
In Nova Scotia, physiotherapy is directly accessible to the public, which means you do not need a doctor’s referral to have an assessment or treatment. However, some insurance plans require a doctor’s referral to cover your visit’s cost.
We are registered with the Nova Scotia College of Physiotherapists and can direct bill any insurance company that offers this service.
Please contact your insurance provider before your first session, so that you know what your plan covers, as it may only cover a certain percentage or maximum amount. The client will be responsible to pay any remainder amount not covered.
We are not registered with Workers Compensation Board.
Questions to ask your insurance provider to understand your coverage:
Do I need a doctor’s referral for physiotherapy services to be covered?
What is my limit per session, how much coverage do I have in a calendar year?
Does my insurance cover double appointments on the same day? (good for people travelling from outside HRM, those needing more therapy time, or people with mobility issues making coming into the clinic difficult)
If you are under Veteran’s Affairs or the Department of National Defense, please contact us directly at email@example.com.
PhysioMatters accepts Visa, Mastercard, Debit, cash, interact transfer or cheque.
If you are unable to attend a session, please cancel by email, online or text/phone at least 24 HOURS before appointment time; otherwise, you will be charged 50% of the session fee. If you cancel within 4 hours, you will be charged the full session fee.
* Please note that insurance companies cannot be billed for missed appointments.*
Dartmouth Physiotherapy Clinic Address
68 Queen Street, Unit 100
(Downtown) Dartmouth, Nova Scotia
** Lots of free street parking available **
For more info:
Call or text 902-221-6111
Regular booking hours:
Tuesday, Wednesday and Friday
8:00 a.m. to 4:30 p.m.
For appointments outside of these hours, please contact us at firstname.lastname@example.org
Initial Assessments (1 hour) and 45 min follow up appointments will need to be booked through email, phone, or text. Follow-up appointments are available for on-line booking.
Walk, Bus, Ferry or Drive!
Our clinic is very accessible:
Walk/Bus/Ferry: PhysioMatters is just a five minute walk from the Alderney Ferry Terminal (where multiple bus routes stop).
Drive: PhysioMatters is a 3 minute drive from the MacDonald Bridge. Free “hourly” street parking in front of the building as well as on Dundas st between Queen St and Ochterloney St.
When you arrive: As soon as you walk in the front RIGHT door that says "WorkSpace Express", find a seat in the waiting area. There may or not be someone to greet you as we do not have a front desk staff person. You will not wait long as try very hard to run on time because we respect your schedule and we will ask you to also do the same. (We will not be able to extend your appointment if you arrive late.)
Appointments are 30 minutes or 1 hour in length. You will be with the physiotherapist for the full length of treatment or strength training time.